Monday, October 1, 2007

How I Spent My Summer Vacation, Part 3

Something else died this summer. My beloved Mac. If you’ve read this blog for awhile, you’ll know I’ve had issues with my Mac, really the first time I’ve ever had a Mac act up and I’ve owned one since 1986.

This would make the fourth time in a year my Mac would have to go in for repairs. After the last time, I was told by the technician that if anything else happened, to let him know and he would make sure I got a replacement machine. So when the hard drive went out AGAIN I called Apple. (Note: normally I don’t buy extended warranties, but in this case, buying the three-year Apple Care warranty has been a very good investment. With all the beatings laptops are subject to, I think it’s practically a requirement).

While the technician on the phone couldn’t authorize a new machine, she referred me to Customer Relations. There I was able to convince them that being without my computer, which is my only way of making a living at this point, was extremely detrimental to my cash flow, and given how much time Apple had already had this computer, it was time to give me a new one. They agreed and within two days I had a brand new MacBook Pro. Top of the line. Now, my G4 Powerbook was three years old and they don’t make it anymore. So to give me a machine with the equivalent screen size (17”) and backlit keyboard, I had to get a brand new one. Needless to say, kudos to Apple for doing the right thing.

The downside was, even though I tried to back up everything as much as possible, I still lost some data. Mostly pictures as far as I can tell. The good news is, the newer, faster machine would come in handy in ways I couldn’t imagine at the time. Which I’ll talk about in Part 5. Even in the midst of something that was hugely frustrating, God was working in ways I couldn’t see.

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